Suvel Webverse

Suvel Connect · business phone

One business number. The whole team answers it.

Suvel Connect is our business phone app. Calls to your business number ring everyone on your team, in the app on their phone or computer. Call back and text customers from the same number, so your personal number stays personal. If nobody picks up, the caller gets a text, or our AI receptionist takes their details for you.

From $29 CAD / month + HST (US$22 outside Canada) · no setup fee

What it does

  • Rings the whole team

    A call rings the app on every team member's phone or computer first, then your mobile if nobody answers.

  • Your number, not theirs

    Calls and texts from the app show your business number. Nobody hands out a personal cell.

  • Missed call? They get a text

    "Sorry we missed your call. We'll call you back soon." In your words, sent automatically.

  • Texting from the app

    Text customers back and forth from your business number, with the whole conversation in one place.

  • Business hours

    Pick your days and times. After hours, calls can still ring, or go straight to a text or the receptionist.

  • Team of five included

    Every plan has five people. Need more? Five more for $5 a month. You approve who joins.

Phones, tablets, foldables, computers

Works on the screen you already have.

Use it in the browser on any computer, iPhone or Android phone, and add it to your home screen like an app. On tablets and foldables it opens up into a two-pane view: your calls on one side, the keypad or conversation on the other.

An Android app is on its way to Google Play. Sign in with a code sent to your email, or with your fingerprint or face. No passwords to forget.

Suvel Connect on an unfolded phone: recent calls on the left, the keypad on the right Suvel Connect on an unfolded phone: recent calls on the left, the keypad on the right

Plans

Two plans. No setup fee.

Monthly, with a local business number included. Calls and texts to Canada and the US.

Starter

For a small team that needs one number everyone can answer.

$29 CAD / month + HSTUS$22 / month outside Canada · no HST

  • 300 minutes and 100 texts a month
  • Up to 5 people
  • Missed-call text, business hours
  • Texting from the app
  • 90 days of call and text history

Pro

For busy lines, and teams that want to know who's calling before they pick up.

$89 CAD / month + HSTUS$67 / month outside Canada · no HST

  • 1,000 minutes and 500 texts a month
  • Everything in Starter
  • Call recording, with an announcement
  • Encrypted backup of recordings
  • Caller details from your website chat

Optional add-on

AI receptionist

When nobody can pick up, or after hours, it answers instead of voicemail.

+$49 CAD / month + HST+US$34 / month outside Canada · no HST

200 AI minutes a month included · on either plan

  • Sounds like a person. A natural voice and short replies. Pick Suvela or Vegh.
  • Says it's an AI. At the start of the call, and any time someone asks.
  • Takes the details. Name, number and what they need, sent to you by text and email. Your team calls back.
  • Not just English. It can switch to French or Hindi for callers who need it.

Need more? Extra 100 minutes $7, extra 100 texts $4.50, extra AI minutes $0.24 each (CAD + HST; US$5, US$3 and US$0.17 outside Canada), added to next month's bill. Prices may change. We always ask you first, and you can stop at the end of the month you've paid for.

Your customers' privacy, handled

Call and text history is deleted after 90 days. Recording is off until you switch it on, and each time it starts the other person hears "This call is being recorded". Recordings are saved on the device that made them unless you turn on backup. Features that touch privacy show you a clear warning first, and nothing turns on until you accept. No ads, no analytics. Read the privacy policy.

Set up for you

We set up your number, hours and missed-call text, add your team, and show everyone how it works. Already have a website chat from us? Pro shows the details a customer gave it when that customer calls.

FAQ

Suvel Connect: questions people ask

Do I need a new phone?

No. Suvel Connect runs on the phones and computers your team already has, in the browser or as an app on the home screen.

What happens if nobody answers?

The call goes to your mobile. If that isn't answered either, the caller gets your missed-call text. With the AI receptionist, it answers and takes their details instead.

Can I record calls?

On the Pro plan, yes. The other person always hears an announcement when recording starts. You're responsible for following the recording laws where you and your callers are; some places need everyone on the call to agree.

Is there a contract?

No. It's month to month. Cancel and the service runs to the end of the month you've paid for.

Do you charge HST?

Businesses in Canada pay in CAD plus HST. Businesses outside Canada pay in USD with no HST.

Free quote

No hard sell. Just a straight answer.

Tell us what you do and where you work. Got a site already? Paste the link. We'll tell you what we'd change, what it costs and how long it takes. The consultation is free. So is saying no.

  1. 01We read everything. Replies go out every day after 5 PM ET.
  2. 02A free consultation, in person anywhere in the GTA or on a video call. Coffee optional.
  3. 03A fixed quote. No obligation. No follow-up spam.

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